Customer Service (May 2021)

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Name: Customer Service (May 2021)
Date: May 11, 2021
Registration: Sorry, public registration for this event has been closed.
Event Description:
The Saskatchewan Chamber of Commerce has partnered with Saskatchewan Polytechnic's School of Continuing Education to deliver virtual programming throughout the province.  Programming is focused on meeting the needs of the local business community by providing training solutions tailored towards business and skills that are in high demand or trending.

Course Description:

Gain an understanding of what professional customer service is by learning about the Five Drivers of Service Excellence and the Service Value Chain and how these help you to connect with customers. Practice the importance of positive language and learn the patterns than can result in challenging situations. This interactive workshop will show you how to go the extra mile that makes a difference to your customer.

Tue May 11 & Wed May 12 2021 1pm-4pm

Tuition: $267.75 including GST
Course Code: CUST-1604
6 non-credit hours


Jun 7-Jul 2 session also available. 

This is a live online course using Zoom.
Location:
Online Delivery.

Upon registration, Saskatchewan Polytechnic will contact you to confirm delivery details.
Date/Time Information:
Tue May 11 & Wed May 12 2021 1pm-4pm
Registration Deadline: May 9, 2021


This is a live online course using Zoom.

Jun 7-Jul 2 session also available. 
Contact Information:
Michele Geres
Fees/Admission:
$267.75 including GST 
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