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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20211103
DTEND;VALUE=DATE:20211104
TRANSP:TRANSPARENT
X-MICROSOFT-CDO-ALLDAYEVENT:TRUE
SUMMARY:Customer Service Essentials (202111-867)
DESCRIPTION:The Saskatchewan Chamber of Commerce has partnered with Saskatchewan Polytechnic's School of Continuing Education to deliver virtual programming throughout the province.  Programming is focused on meeting the needs of the local business community by providing training solutions tailored towards business and skills that are in high demand or trending.\n\n\n\nCourse Description:\n\n\n\nGain an understanding of what professional customer service is by learning about the Five Drivers of Service Excellence and the Service Value Chain and how these help you to connect with customers. Practice the importance of positive language and learn the patterns than can result in challenging situations. This interactive workshop will show you how to go the extra mile that makes a difference to your customer.\n\n\n\nMon. & Tues.\, Nov 8 & 9\; 9am-noon\n\n\n\nTuition: $270.00 including GST\n\nRegistration Deadline: Nov 3\, 2021\n\nCourse Code: CUST-1604\n\nCourse Number: 202111-867\n\n16 non-credit hours \n\n\n\nThis is a live online course using Zoom. Please be at your computer during class times.
X-ALT-DESC;FMTTYPE=text/html:The Saskatchewan Chamber of Commerce has partnered with Saskatchewan Polytechnic&#39\;s School of Continuing Education to deliver virtual programming throughout the province.&nbsp\; Programming is focused on meeting the needs of the local business community by providing training solutions tailored towards business and skills that are in high demand or trending.<br />\n<br />\n<strong>Course Description:</strong><br />\n<br />\nGain an understanding of what professional customer service is by learning about the Five Drivers of Service Excellence and the Service Value Chain and how these help you to connect with customers. Practice the importance of positive language and learn the patterns than can result in challenging situations. This interactive workshop will show you how to go the extra mile that makes a difference to your customer.<br />\n<br />\n<strong>Mon. &amp\; Tues.\, Nov 8 &amp\; 9\; 9am-noon</strong><br />\n<br />\n<strong>Tuition: $270.00 including GST<br />\nRegistration Deadline: Nov 3\, 2021<br />\nCourse Code: CUST-1604<br />\nCourse Number: 202111-867<br />\n16 non-credit hours </strong><br />\n<br />\nThis is a live online course using Zoom. Please be at your computer during class times.
LOCATION:Online Delivery. Upon registration\, Saskatchewan Polytechnic will contact you to confirm delivery details.
UID:e.779.705
SEQUENCE:3
DTSTAMP:20260506T203805Z
URL:https://business.saskchamber.com/events/details/customer-service-essentials-202111-867-705
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